1. How do I get my BK2000 serviced or repaired?
2. How do I get my a power head serviced or repaired?
3. How do I get my Sanitizer Decontamination Chamber serviced or repaired?

For ALL Repairs:Contact Air Tec or your local authorized BK2000 dealer directly to get your Air Tec product serviced or repaired.
CALL FIRST; the technician will walk you through a diagnosis to find out what is really needed.


Warranty
1. What does the BK2000 warranty cover?
2. Does my power head have a warranty?
3. Does my Sanitizer Decontamination Chamber have a warranty?
4. How does the Repurchase Bond work?
5. Is my BK2000 still under warranty?

Each Air Tec product has its own warranty, which was included in the packaging box.

Read your purchase bond for all terms and conditions. If you do not have a repurchase bond contact Air Tec factory direct.

If you are not sure whether your unit is still under warranty, call an Air Tec Dealer to find out.

Reordering
1. How do I get an AirTec Order Form?
2. How do I order additional accessories and attachments for my vacuum?
3. Where are the AirTec authorized dealers located?
4. How do I order replacement parts for my BK2000? Power Head? AirTec Attachment? Or Sanitizer Decontamination Chamber?

To place your order for all Air Tec products, use the Air Tec Order Form
To expedite your order, please specify the part ID for each part you are ordering. If you need a listing of all part IDs click here. You can place your order by phone or by fax.
To find the Air Tec Distributor nearest you, Go to Contact to find the location and contact information.

Financing
1. Is there financing available to purchase a BK2000?
2. Is there financing available to purchase any other AirTec product?

Detailed information on financing options can be found here

Using the Power Nozzle
1. Should I get a flat belt or a gear belt for my power head? [PDF file]
2. Why do I adjust the height of the power head? [PDF file]
3. How do I know if I can use my power head to clean floors,in addition to rugs? [PDF file]
4. Why is my power head loosing suction power? [PDF file]
5. Why is the brush of my power head not rotating? [PDF file]
Using the BK2000 Vacuum
1. How do I replace the filters and how often? [PDF file]
2. How do I replace the disposable bag and how often? [PDF file]
3. Why is my BK2000 loosing suction power? [PDF file]
4. Troubleshooting my BK2000 [PDF file]

Printer-Ready Documents [PDF format]
1. AirTec Order Form (PDF)
2. Replacement Parts Catalog (PDF)
3. Air Tec Dealership Application Form (PDF)
4. Description sheet of the BK2000 (PDF) and BK2000 Poster [PDF]
5. BK2000 Warranty and BK2000 Repurchase Bond (PDF)
6. Article - Patented Air Velocity Enhancer (PDF)
7. Results of Lab tests conducted with the BK2000 (PDF)
8. Description sheet of AirTec’s Attachments and Accessories [PDF]
9. Description sheet of Air Tec’s Classic Power Head (PDF)
10. Description sheet of Air Tec’s Sweep & Groom Power Head (PDF)
11. Description sheet of Air Tec’s Standard Power Head (PDF)